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Req Id:  7860

Human Resources Administrative Assistant

The Company

Ingles Markets began in 1963 as a single supermarket and has since grown into a regional grocery store chain with just under 200 retail locations operating in 6 southeastern states, a 1.6-million-square foot distribution center, two truck fleets, and a milk processing plant. Ingles Markets’ headquarters and distribution center are located just 15 minutes outside of Asheville, NC in the town of Black Mountain.

The Team

We are a lean team that serves 27,000 employees across 6 states. We work hard as a collective team to ensure everything is accomplished, even if it is not in our job description. While we do take things seriously, we like to have fun while we are doing it, so we can create the most impact and difference that we can.

The Position

Exercises discretion in evaluation and problem solving of retail customer concerns to achieve customer satisfaction and retention specifically for the Advantage Programs and company related inquiries. Resolve customer complaints via phone, email and US mail.

The Candidate

The ideal candidate will be motivated and able to take initiative, is able to effectively and efficiently work with minimal supervision, and has strong time management, prioritization, and organizational skills. The ideal candidate should also have a minimum of an High school Degree, but a Bachelor’s Degree is preferred, along with at least two to four years of experience in a Customer Service position. Strong computer skills are necessary, including Outlook, Word, Excel, and general knowledge of office equipment.

The Benefits

· Weekly pay with direct deposit

· Opportunities for advancement

· 401(k) with company match

· Paid time off

· Medical, dental, vision, and disability insurances

Nearest Major Market: Asheville